Non-Conformance & CAPA Management
Non-conformance and CAPA management
Nonconforming product records and corrective actions can be created in QT9 QMS right from event-driven actions in QT9 ERP. These include PO receiving, inspection and history, as well as from the Jobs/Manufacturing and customer sales and service areas. By giving users the ability to create non-conformance and CAPA records from the ERP, there is full data transfer and permanent linking to your QMS records in the ERP, saving time and maintaining historical data about quality actions in your ERP.
Supplier & Vendor Management
Supplier and vendor management
QT9 ERP maintains supplier records, while QT9 QMS tracks supplier quality performance and audits. Supplier-related nonconformances, engineering changes, audits and other quality processes in QT9 QMS sync with vendor records in QT9 ERP to ensure compliance.
Document Control & Revision Management
Document control and revision management
QT9 QMS document control links with QT9 ERP to ensure only approved, up-to-date documents (e.g., SOPs, work instructions) are accessible for production, engineering and quality teams.
QT9 QMS documents can be approved as part of QT9 ERP Bill of Materials and enable seamless passthrough to the Shop Floor Manager. This gives production-floor employees access to the latest approved work instructions and other controlled documents.
Production & Purchasing Inspections
Production and purchasing inspections
Work orders and production processes in QT9 ERP can create quality inspections in QT9 QMS, transferring the proper manufacturing data to the inspection record.
PO receiving can generate the proper QT9 QMS inspection record for your supplier and material-specific inspections.
Customer Complaints & Returns (RMA Process)
Customer complaints and returns (RMA process)
Customer returns in QT9 ERP have the ability to generate customer complaints and feedback records in QT9 QMS, creating a seamless customer service and quality experience.
Root cause analysis in QT9 QMS feeds into ERP adjustments for inventory, production and supplier performance.
Non-conformance and CAPA management
Nonconforming product records and corrective actions can be created in QT9 QMS right from event-driven actions in QT9 ERP. These include PO receiving, inspection and history, as well as from the Jobs/Manufacturing and customer sales and service areas. By giving users the ability to create non-conformance and CAPA records from the ERP, there is full data transfer and permanent linking to your QMS records in the ERP, saving time and maintaining historical data about quality actions in your ERP.
Supplier and vendor management
QT9 ERP maintains supplier records, while QT9 QMS tracks supplier quality performance and audits. Supplier-related nonconformances, engineering changes, audits and other quality processes in QT9 QMS sync with vendor records in QT9 ERP to ensure compliance.
Document control and revision management
QT9 QMS document control links with QT9 ERP to ensure only approved, up-to-date documents (e.g., SOPs, work instructions) are accessible for production, engineering and quality teams.
QT9 QMS documents can be approved as part of QT9 ERP Bill of Materials and enable seamless passthrough to the Shop Floor Manager. This gives production-floor employees access to the latest approved work instructions and other controlled documents.
Production and purchasing inspections
Work orders and production processes in QT9 ERP can create quality inspections in QT9 QMS, transferring the proper manufacturing data to the inspection record.
PO receiving can generate the proper QT9 QMS inspection record for your supplier and material-specific inspections.
Customer complaints and returns (RMA process)
Customer returns in QT9 ERP have the ability to generate customer complaints and feedback records in QT9 QMS, creating a seamless customer service and quality experience.
Root cause analysis in QT9 QMS feeds into ERP adjustments for inventory, production and supplier performance.